Support at Home reports that read like aged care, not NDIS
Capacoty drafts the full Support at Home Comprehensive OT Assessment (functional performance, home accessibility, recommended services, assistive technology and home modifications) in the right aged-care voice, anchored to the IAT, the eight SAH service categories and the Strengthened Aged Care Quality Standards. You keep every clinical decision; we write the notes you left blank.
What is a Support at Home OT assessment?
The Support at Home (SAH) report is a Comprehensive OT Assessment for the aged-care Support at Home program. This program commenced 1 July 2025 and replaces the Home Care Package and CHSP service streams.
It documents an older person's functional performance, home accessibility, recommended services, assistive technology and home modifications so a Support at Home assessor or aged-care case manager can map the recommendations to a funding pathway. This is a different scheme to the NDIS: it uses the consumer/care-recipient voice, the Integrated Assessment Tool (IAT) framework, the eight SAH service categories and the Strengthened Aged Care Quality Standards rather than NDIS reasonable-and-necessary logic. Many readers are non-clinicians, so Capacoty writes in plain English anchored to functional impact.
You reach for this report when you have assessed an older Australian's capacity to keep living safely at home and need to justify a mix of Support at Home services, AT and home modifications to a case manager or aged-care assessor, documenting level of assistance across ADLs, IADLs and cognition, flagging falls, continence and pressure-injury risk, and recommending services across personal care, allied health, nursing, respite, transport and community access. The output is an editable Word (.docx) document you finish and sign; nothing is auto-submitted.
A complete aged-care OT assessment, in one pass
The Comprehensive OT Assessment is a long report to write by hand: every functional task, every home zone, every service recommendation, all in aged-care voice. Capacoty carries the whole structure so a blank page and a pile of in-home notes become a structured, Support at Home-ready draft in minutes.
How Capacoty writes your Support at Home report
Work the way you already do, one assessment at a time. Capture the home visit, score your measures, set function, and Capacoty drafts the rest in aged-care voice. You stay the author at every step.
Capture the assessment
Type, dictate or chat your findings. Level-of-assistance ratings, balance, continence, driving status, pressure-injury grade, falls count and Braden are dropdown- and enum-bound so they hydrate cleanly, and your scored outcome measures populate the assessment tables automatically.
Score the outcome measures
Enter item scores for any of the eight wired tools. LEFS totals and percentage of maximum, FIM motor and cognitive subtotals, MoCA totals and Waterlow risk bands are recomputed server-side so the numbers in the report match the items.
Capacoty drafts the narrative
A single AI pass writes only the Recommendations & Comments fields you left blank, plus a two-sentence analysis for each administered tool. Any note you typed yourself is preserved verbatim; the AI never overwrites your clinical voice.
Edit & submit in SAH voice
Every recommendation is framed in consumer/aged-care language, anchored to an IAT construct, mapped to a SAH service category, given a reablement intent and an ACQS anchor. Download an editable .docx in your branding, make any final tweaks in Word and submit it.
Score once. Interpret instantly.
The SAH report wires in eight standardised measures with scoring and interpretation built in. Enter item scores and Capacoty recomputes the totals server-side (LEFS totals and percentage of maximum, FIM motor and cognitive subtotals, MoCA totals and Waterlow risk bands), then writes a two-sentence clinical analysis classifying each result against the tool's validated bands. Results flow into your assessment as evidence, not as a bolted-on appendix, and any tool you didn't administer drops out of the report automatically.
- LEFS, FIM, MBI, MFIS, MoCA, DASS-21, Lawton IADL and Waterlow
- Totals, subtotals and risk bands recomputed server-side
- A two-sentence clinical analysis written for each measure scored
Editable Word, on your letterhead
The Support at Home report is delivered as a fully editable Microsoft Word (.docx) document with your practice logo and chosen colour theme applied to the header and body, so you make any final edits in Word and send it on your own letterhead to the case manager or aged-care assessor. You finish and sign it as your own clinical document; nothing is auto-submitted.
- Editable .docx with your logo and colour theme applied
- Final tweaks made in Word, your clinical voice preserved
- You sign and submit; nothing is auto-lodged anywhere
What's inside a Capacoty Support at Home report
Every section a case manager or aged-care assessor expects, in the order they expect it, drafted from your data and ready to edit.
Consumer details and assessment summary
Demographics, contact, assessment and report dates, location, people present, documents cited, plus assessor (with AHPRA) and referrer details.
Consumer background
Medical history and diagnoses, social history and living situation, informal supports, pain, cognitive screen, weight and BMI, driving status and current formal supports already in place.
Consumer goals
Up to four consumer-led goals captured in the older person's own words and preferences, framed as what the services should enable.
Functional performance: ADL, IADL, communication and cognition
Level-of-assistance scoring across 23 tasks (indoor and outdoor mobility, transfers, falls, bathing, grooming, dressing, toileting, continence, eating, medications, meal prep, cleaning, laundry, gardening, home maintenance, community access, comprehension, expression, social cognition, problem solving and memory), each with aids in use and a Recommendations & Comments note.
Falls, balance and pressure injury
Balance rating, falls count, and pressure-injury location, grade, Braden score and risk factors, with Waterlow risk banding where administered.
ROM, strength, fine motor and sensation
Upper- and lower-limb range of motion and strength, fine motor and sensation findings that underpin the functional and equipment reasoning.
Formalised Assessment Tools (Outcome Measures)
Scored item tables plus a two-sentence clinical analysis paragraph for each standardised measure administered; the whole section drops out when no tool was scored.
Home accessibility and accommodation
Issues, existing modifications and recommendations across ten home zones: property access, building access, internal access, flooring, kitchen, bathroom, bedroom, front and rear yard and other areas.
Recommended Support at Home services
Service recommendations across OT, physiotherapy, dietetics, speech pathology, podiatry, psychology, respite and system-navigation referrals (SACAT/EPOA, MAC/RAS reassessment), each mapped to one of the eight SAH service categories.
Assistive technology recommendations
Up to five AT items with the functional impact, clinical reasoning and indicative cost, each addressed against the $15,000 SAH AT scheme cap and special-considerations pathway.
Home modifications
Home-modification recommendations treated as a separate SAH scheme to AT, addressed against the $15,000 HM scheme cap with the OT-assessment role noted.
Action Plan Summary
An optional checklist of next steps for AT trials, home-modification quoting and review type (home visit, phone review or site visit) with assessor notes.
Why OTs choose Capacoty for Support at HomeSAH
This isn't generic AI with an OT label. Every behaviour below is purpose-built for the Support at Home Comprehensive OT Assessment, and shipped.
A hard terminology rule rewrites NDIS-era language before output (consumer not participant, services not supports, case manager not support coordinator) so the report never reads in the wrong scheme's voice for a Support at Home assessor.
Every service recommendation is tied to an Integrated Assessment Tool construct and named against one of the eight official SAH service categories (clinical care, allied health, nursing, personal care, community and social, transport, respite, AT and HM) so the case manager can map it straight to a funding pathway.
AT and home-modification recommendations each state whether the indicative cost falls under, at or above the relevant $15,000 SAH scheme cap, and flag the special-considerations pathway with clinical justification where needed, with home mods treated as a distinct scheme from AT.
Each recommendation pairs the deficit with a wellness and restorative intent and closes with a named Strengthened Aged Care Quality Standards outcome, matching Support at Home program philosophy rather than deficit-only narratives.
Level of assistance (7-level scale), balance rating, bowel and bladder continence, driving status, pressure-injury grade, falls count, Braden and Waterlow are constrained fields, so structured data flows into the report without silent free-text drops.
The AI only writes the recommendation fields you left blank; anything you typed yourself is preserved exactly and the model is told to match its tone and never contradict it.
Reports generate as a Microsoft Word document with your practice logo and chosen colour theme applied to the header and body, so you can make final edits and send it on letterhead.
Every draft is AES-256 encrypted on your device before it leaves the browser (Capacoty stores only ciphertext it can't read), and your data is never used to train AI, so consumer detail is protected while you build the assessment over multiple sessions.
8 outcome measures, scored inside the report
No more scoring in a separate spreadsheet. Administer or enter results in-app and Capacoty interprets them, recomputes the totals and risk bands, and links each finding to functional impact in your Support at Home narrative.
Built to keep you compliant
Every Support at Home report is grounded in the standards you're accountable to.
Aged-care standards aligned
Support at Home reports are structured to the Strengthened Aged Care Quality Standards, the IAT framework and the eight SAH service categories: the right sections, evidence and reablement-framed recommendations a case manager or aged-care assessor expects, every time.
You stay the author
Capacoty drafts; you review, edit and sign off, so every report meets your professional obligations. No autonomous clinical decisions, ever.
End-to-end encrypted
Every draft is AES-256 encrypted on your device before it leaves the browser, then stored on Australian servers. Your data is never used to train AI, compliant with the Australian Privacy Act 1988 and all 13 APPs.
Support at Home report FAQ
Explore the other report types
Capacoty drafts every report an OT writes across NDIS and aged care, each purpose-built, not retrofitted.
FCA
Functional Capacity Assessments: ~31 domains, 23 outcome measures and costed support-hours tables.
Learn more →AT
Assistive Technology reports that satisfy section 34: cost tiers, risk levels and options comparison.
Learn more →HAL
Home & Living reports: SDA, SIL, ILO and more, justified against reasonable and necessary.
Learn more →CHM
Complex Home Modifications reports that justify built-in mods room by room.
Learn more →PR
Progress Reports that evidence outcomes against plan goals and justify the next plan.
Learn more →NAR
NDIS Access Request evidence: five consolidated domains and the functional impact a delegate needs.
Learn more →Ask Capacoty
Your OT research assistant: cited answers to NDIS and clinical questions, right beside your draft.
Learn more →All report tools
See every Capacoty report type in one place and find the right tool for the job.
Browse all →Write your next Support at Home report with Capacoty
Start a free trial (two reports, no card) and see a complete Support at Home OT assessment come together from your own in-home notes, in proper aged-care voice. You stay the author, start to finish.